WorldWide Parking provides exceptional services to its customers
with a wide range of benefits. City managers constantly seek methods
to improve revenues and enhance services to their citizens. Municipal
authorities have sought privatization in information management,
transportation, sanitation, water, sewer, electrical, and prison
management services. Today the astute city manager is looking to
the privatization of municipal parking services. While other firms
offer some of the services provided by WorldWide Parking, no other
company offers our paradigm menu of services and proven track record
for delivery of those services. The following are just some of the
benefits our clients enjoy:
- ELECTRONIC PARKING EQUIPMENT -
WorldWide Parking provides its clients with state-of-the-art,
fully auditable, electronic parking equipment. WorldWide Parking
has relationships with many of the leading parking equipment manufacturers
in the world and will supply the equipment best suited to our
client's unique requirements. All equipment is provided by WorldWide
Parking without any capital cost to the city. The city is able
to replace obsolete, malfunctioning, and often unsightly parking
equipment thereby improving not only the functionality of the
equipment but the appearance of city streets and off street parking
lots as well.
- SINGLE POINT OF CONTACT - WorldWide
Parking provides parking equipment and a menu of services including
system design, installation, maintenance, collection, and enforcement.
WorldWide Parking will assign a highly qualified parking system
manager to the contract, giving the City a single point of contact.
City officials call a single point of contact to address all aspects
of the parking system eliminating wasted time and ensuring professional
and prompt response. This single point of contact immediately
assesses client concerns and escalates to higher management those
issues that can't be solved on location within a maximum of 24
hours. This leads to remarkable customer service and system responsiveness.
Exceptional open communication between our management and the
City allows us to act as a team to quickly resolve any issue.
- ENHANCED REVENUES - Municipal parking
systems employing WorldWide Parking's proven standard operating
procedures enjoy enhanced revenues. WorldWide Parking installs
modern electronic programmable equipment. Working with the city,
we can develop a variety of rate structures to maximize parking
revenue. Electronic meters can be readily programmed to change
rate structures several times per day seven days per week. WorldWide
Parking is able to design, implement, and operate smart card distribution
networks to further enhance revenues and increase customer satisfaction
with the parking system. Electronic auditing of the meters and
financial reporting to the city assure the city of receiving all
monies deposited in the equipment. Hence, the City Controller
is able to accurately project parking system revenues and has
no need to budget for system costs - WorldWide Parking pays all
costs of operation.
- REVENUE SECURITY - WorldWide Parking
has developed extensive security controls and collection procedures.
Key control, secure collection, counting, and transportation of
funds are the responsibility of WorldWide Parking. The City is
relieved of the risk of loss of revenues due to theft or embezzlement.
- COST SAVINGS - All employees work
for WorldWide Parking, which is responsible for the payment of
employee-related payroll, benefits, training, and all other costs
of operations. City managers reduce their budget for employment
and are relieved of the high cost of employee benefits including
insurance and possible pension obligations.
- IMAGE ENHANCEMENT - Parking services
are among the few tangible situations in which the public "meets"
the municipality. Through well-functioning equipment, local personnel
trained in citizen response, and consistent enforcement practices,
WorldWide Parking protects and enhances the City's image. We provide
an in-depth training program that produces highly trained uniformed
personnel, educated in our goals of customer satisfaction and
complaint resolution techniques. WorldWide Parking develops a
website to ensure the public understands the system and has an
avenue to provide feedback to both the city and Worldwide in the
form of comments and suggestions regarding the parking system.
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